Everything Cura does

This is the full list of what Cura does today, arranged by module in the order they appear in the sidebar. Each heading links to the detailed guide for that screen. If your organisation runs Cura Lite, some of these show a Soon badge; see What Cura is.

Dashboard

One landing page after sign-in: counts of clients and workers, today’s services, the compliance items needing attention, this month’s billing and the quick actions people use most. Dashboard guide.

Clients

• Search and browse every client; open a full profile with tabs for personal details, funding, plans and documents, notes and activity, forms and appointments.
• Add a client through a guided wizard that captures the funding source (NDIS, Support at Home, DVA, private) and sends the client their onboarding pack by email.
• Clients sign and complete their onboarding documents from an emailed link; the office can complete any item manually on the client’s behalf and track which packs are finished.
• Notes and activity: one timeline of progress notes, communications, incidents and services, with permanent notes and append-only corrections.
• Plans and documents: required documents, clinical files and uploads in one place, with inline preview and a single status vocabulary (verified, missing, expired).
• NDIS Service and Funding: plan dates, schedule of supports and the management type per support category.
• Exit date: once a client has exited, rostering a shift after that date warns the coordinator.
• Enrol a client in Support at Home directly from their profile.

Clients guide.

Support at Home (aged care)

• Onboard a participant in a six-step wizard, linking to an existing client or creating one.
• Quarterly budgets: build the service-line grid, activate it, and amend it with a draft successor without losing the record of the original.
• Approval gates for funded categories and Assistive Technology and Home Modification tiers.
• Delivery draws down the budget automatically; the care management pool is tracked each quarter.
• Claims: assemble claim lines from delivered services, finalise, submit, and record the Payment ID.
• Monthly client statements with the mandated contents, including the AT-HM section, and export.
• Participant contribution rates: record the rate notified by Services Australia, see a cross-check warning, apply retrospective adjustments, and keep the rate history.
• Reconciliation: import the Services Australia allocation, work through the five-step pipeline, clear the exception queue and lock the period.
• Government price guide import with history.

Support at Home guide.

Workers

• Browse and search workers; profiles cover personal details, employment and award classification, credentials, training and documents.
• Worker onboarding: invite by email, the worker completes each requirement from their own link, the office verifies, and a worker becomes rosterable only when everything required is verified and current.
• Requirement templates: configure exactly which credentials your organisation requires.
• Compliance counter and an All / Outstanding filter on the worker list.
• Payroll runs aggregated from approved shifts, with expense reimbursements and per-kilometre allowances.

Workers guide and Payroll guide.

Scheduler

• A weekly calendar in timeline, by-worker, by-client and by-house views, with filters by funding source, worker and client, and a Needs attention panel for unassigned shifts.
• Quick Add for a simple booking; the four-step Add Shift wizard (details, billing, travel and payroll, review) for a fully costed one.
• Before a shift is saved, Cura checks the budget, worker qualifications, rate against the price limit, overlaps for the client and the worker, minimum engagement, rest breaks and more. Warnings explain themselves; only genuine blocks stop the booking.
• Support at Home shifts pick from the participant’s own budget lines, priced from the price book for the day and time delivered.
• Travel estimate per shift with a per-kilometre rate by vehicle type, and a payroll preview showing base rate, penalty rate and employer cost.
• Recurring shift patterns with generated instances.
• Group sessions where every participant is priced and budget-checked.
• NDIS Programs of Support with enrolments.
• Supported Independent Living houses: residents, weekly roster, ratio sheet and Roster of Care export.
• Cancelling a shift records the reason, the notice policy and whether the notice period was met, so cancellation billing is settled at the time.
• A compliance alerts feed across workforce and budgets.
• Staff Members see only their own shifts.

Scheduler guide.

Timesheets

• Workers record actual times, travel and expenses after a shift, from an emailed link or the app.
• Managers approve the week’s shifts in one queue. Approval is the gate: nothing is paid or billed until a shift is approved, and an approved shift keeps its service and rate.
• Traditional timesheets with pay periods and entries, and a read-only My timesheet view for Staff Members.

Timesheets guide.

Invoicing and claims

• Invoices with line items, payments (full or partial), sent and void states.
• The review screen shows the document, the client’s budget position and a compliance checklist before an invoice goes out, for each of the five billing routes.
• Shift Billing turns approved shifts into billable lines.
• NDIS bulk payment claim files generated from approved shifts, lodgement tracking, results file import and rejections routed into Exceptions.
• Supplier invoices recorded against a participant and approved or rejected.
• Price plans for Support at Home and NDIS item mappings, edited in place.
• Push approved invoices and client contacts to Xero.

Invoicing guide and Xero guide.

Quality

• Incident register for reportable incidents, with the record of each incident.
• Audits, policies and quality metrics registers.

Quality guide.

Compliance

• A compliance dashboard of open incidents, upcoming audits and alerts.
• Document compliance: required-document slots for clients and workers, verify in place, and a roll-up of what is missing or expired.
• The audit log: a searchable record of user actions in the system.
• Clinical indicators: monthly falls, hospitalisations and medication errors per aged-care client, including recorded zeros, with a 12-month history.

Compliance guide.

Forms

• A form library with a drag-and-drop builder and an AI import that turns a pasted document into a form template.
• Staff fill in forms with plain-English validation and a save-draft option.
• Forms to Review: a queue where submitted forms are approved or rejected field by field.

Forms guide and Forms to review.

Leads and tasks

• A leads pipeline with assignment, notes and activity; accept a lead straight into the add-client wizard.
• A tasks screen for follow-ups with assignment and status.

Leads and tasks guide.

Reports

• Overview, services delivered, hours delivered, financial, staff and compliance tabs, each with export.
• The Quarterly Financial Report (QFR) figures drawn from the same records.

Reports guide.

Settings

• Organisation profile, appearance (theme and wallpaper), notification templates.
• Team: invite people, manage pending invites, set roles, remove members.
• Roles and permissions: custom roles that narrow module access.
• Services catalogue with rate history; NDIS support catalogue and item mappings; Support at Home price plans.
• Funding and registration, required documents for client onboarding, worker requirement templates, clinical indicator settings, form library.
• Integrations: connect Xero and choose the expense accounts for payroll items.
• Every destructive control asks for confirmation and offers an Undo.

Settings guide and Administrator guide.

Account

Your own profile, password and notification preferences. Account guide.

Behind the scenes

• Every user action is written to the audit log.
• Each organisation has its own isolated data; a person in one organisation can never read another’s records.
• Sensitive fields are encrypted at rest; data is hosted in Sydney.

Security and your data.